Person #1: Would you speak with this client, they have a question.
Person #2: What's the question?
Person #1: I don't know. If you could just speak with them...
Person #2: No, I won't, not until I know what the question is. Likely, the question is for you, not me.
Person #1: Well, they are on hold, so let me put them on speaker phone.
While the client starts to ask the question...
Person #1: Oh wow, look at the time, I have to go to a meeting.
Person #2 is now left to deal with Person #1's client, asking a question, that has nothing to do with his department.
Tuesday, March 29, 2005
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