It was just like it came directly out of Monty Python -
Person #1: I was sent this e-mail with a Word document attached to it. When I open it, there isn't any real text, it's just these weird symbols and squares. I think I have a virus.
Person #2: You don't have a virus, it's just a temporary file that Word makes while a document is being edited. Normally it is hidden, but the person must have accidently sent that file instead of the actual document.
Person #1: I've never seen or heard of a temporary file before. I am sure this is a virus that they sent to me.
Person #2: It's not a virus. Look, just have them resend the file, It's just a temporary file they sent by mistake.
Person #1: I know this stuff, it's called a macro virus. You better run a scan on my system.
Person #2: No, it's not a virus. It's just a temp file. Have them resend it, and it will be fine.
Person #1 picks up the phone and calls. With all the confidence in the world says:
Person #1: You sent me the wrong file.... it was just a temp file.... a temporary file.... it's a file that Word makes when you edit a document.... well, when your in sales you have to know this stuff.
Saturday, March 19, 2005
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