I called tech support for this crappy software package. It went a little something like this:
Person #1: I was emailed this file as a patch. I tried to install it myself, but it isn't working properly, so I called for a walkthru.
Person #2: Sure, what is the name of the file you were sent?
Person #1: xxxx32.dll
Person #2: *sigh*..............*SIGH*
Person #1: That doesn't sound promising, what's wrong?
Person #2: Ugh... well, we gotta change like a bazillion files and it's a pain in the ass.....*SIGH*.... hold on...
So, he comes back, we go through some stuff and end up here:
Person #2: Ah crap..... they sent you the wrong version. I'll have to send you an update on CD first.
Person #1: Ok, fine. I was also sent a file named setup.zip and inside is a file named, appropriately enough, setup.exe
Person #2: Yeah, that's for the setup.
Oh thank goodness you were there for me after 10 minutes on hold. Not only do I get your charming personality, but your deductive skills were extraordinary. If only you worked for my company... if only...
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