Monday, January 16, 2006

Stupid Story 01-17-06

I was looking to buy a new camera, and I come to find out that one company owns like 15+ different website aliases. Unfortunately, they all seemed to end with the same type of sad story. While slightly off topic, and having nothing to do with me, I still thought you may enjoy it, and be warned by it:

"I again called Royal Camera and asked to speak with a supervisor. I was told that the supervisor was in a meeting and that he would call me back in 20 minutes. 45 minutes later, I called and was transferred to a man who identified himself as Ronnie. I explained the situation and the inconsistencies to him. He went over the order with me. He stated the items and the cost as being $4759.92 plus shipping. I stated that I thought $200 for shipping, in today's market, was high. He became rude and stated that if I could get it somewhere else to try. I asked him why the salesman had stated that the package lenses were Nikon lenses when they were not. He said, "I don't know, why did he?". I asked him why he was acting like a jerk and treating a customer this way. He said, "Because you're a motherfucker!". I asked to speak with his supervisor. He said, “I’m the owner, you stupid motherfucker.". I told him I didn't want to argue with him, I just wanted the things I ordered, at the prices quoted with fair shipping charges. He said, "You're too stupid a motherfucker for this camera. You don't listen. I wouldn't sell you this camera if you begged me.". And, he hung up.

I called back and was transferred to Ronnie. I stated that I wanted to make sure my credit card wasn't charged. He said, " You’re too stupid to know if I did.". I reiterated that I was canceling the order, and my card was not to be charged. Ronnie eventually stated that the order was canceled and to never order from him again. I stated that I felt he was discriminating against me because I caught his company lying about their products and prices. He said, "I can discriminate if I want, you motherfucker.". I ended the call.

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